Frequently Asked Questions

Top Questions

• How much does it cost?
• What time are you open?

Tickets

• Can I reschedule my tickets?
• How do I change the entry time of my tickets?
• How do I change the date of my tickets?
• How do I redeem ticket vouchers?
• Are group discounts available?
• Do you offer refunds or exchanges?

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Who Should Attend

• Is your haunted house accessible?
• Is there a minimum age requirement?
• Can I go through if I am pregnant?
• If I have asthma, can I go through?

The Day Of

• Where are you located? Where is parking?
• What can I do if I am running late to for my time slot?
• Is the waiting area inside or outside?
• Do you charge for parking?
• Do you offer accessible parking?
• How long is the wait in line?

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Miscellaneous

• How can I receive discounts and promotions?
• Is it the same this year?
• How do I apply for a job?
• Are weapons allowed?